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Feature Article September 1, 2010
What Is Business Process Outsourcing
- September 1, 2010, 5:30 am
Many answering services and call centers claim to be experts in business process outsourcing (BPO). If the services are performing the BPO activities in house or they have partnered with various providers such as supply chain companies and business payroll companies, a BPO provider goes far beyond the traditional definition of a call center. An answering service, call center and contact center are all certain types of BPO companies, but Business Product Outsourcing goes far beyond these types of telecommunicationFeature News
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Publisher: BtoB Magazine
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Publisher: Computerworld
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